Let the vehicle run for at least four or five minutes. Will only make a call if the phone and sync are deleted and paired from scratch each time i get in the car iie deleted from radio and phone. Yes I bought it used certified about 45 days ago, it has about 41 k miles on it, the dealer is a Ford dealer here in Pocomoke, Md. Okay, there must have been some changes to either to the iPhone or to Sync in the way the system handles texts… I know it used to be that what you are asking about would never happen — because the Sync system would not have allowed notification of incoming texts and the ability to respond. But your Ford Service technicians could run a diagnostic to determine what, if anything, is causing this issue. I have done the hard boot procedure repeatedly without any luck.
I have a 2016 Ford Explorer and when the salesman connected my iPhone 6 to the car everything worked beautifully. Again, all other functions work fine including Sync phone. Would they charge me to service MyFordSync if I need to take it in or is there an extended warranty for it, being that it has been so problematic? One of the interesting things about the Sony system is that it has a built-in hard drive. This may require a visit to your phone store or service provider. When this happens I am unable to turn on or off the radio there is no sound. Then put the clamp back on the battery and retighten it.
Now, when a call comes in… how are you answering the call? Then pair it back to the Sync system again. This should clear this out… If this is happening again, I would say there is something else going on… such as Bluetooth being turned off on your phone. A black screen sounds like you need to do an upgrade on your Sync system software. Then everything should be back to normal. I think the system is doing a routine maintenance after the startup screen and you should keep the car running in park for at least 10 to 15 minutes and check back to see if everything will recycle back to normal.
Select Yes on the phone and then pair to Sync… Everything should be working once the phonebook download is complete… More questions? Does this mean you are pushing the steering wheel controls and trying to speak a text message? Would unplugging the battery also work for this? Each time the system will not reboot until the next morning. Worked for a little bit. I have reset Sync, re-paired my phone, reset my phone. Would a reboot help solve this problem? Yesterday, I was so frustrated with this problem that I just turned the radio off in disgust and rode in silence. Then return your vehicle and try to pair the phone to your vehicle. Short story… no more Sync and I am not happy.
I will disconnect the battery cable and see if that helps. See this short video to be sure you are using. My phone will connect when entering car but disconnects in about 30 seconds. I have unplugged the negative on the battery and followed suggestions from your other posts. Taken battery out of phone for 30 minutes many, many times. Do you know if you have software version 3.
All the customer service reps I talk to tell me I have to have a data bus problem. The updates addresses errant black screen issues. Second experienced, first experience was successful by disconnecting and connecting positive terminal Battery. I have a 2010 Ford Edge with basic sync. And, when a battery goes down and has to be replaced, both cables are disconnected from the old battery, a new battery is added to the vehicle and the cables are reconnected. No response to pushing the Synch button.
What is this issue how can I resolve this There are a couple of things going on here… The microphone for the Sync system picks up the sound of your voice or noise in the cabin while on a call. Once this happens, the screen goes blank with the exception of the time flashing in the center of a black screen. Or, are you picking up your phone to answer the call? Pressing the Aux button allows you to first access Sync Line In. I have had the vehicle for less than 30 days. After working well for 2 months since i bought the truck: Two different droid phones paired and performed well. First of all, try to verify that she even has a Sync system. Last night after driving for a few hours, my serious xm radio began to shut off intermittently.
Now start the car and let things reboot for a couple of minutes. Is there a bad microphone possibly? You could be parked at home, and when your vehicle is on, it may be looking for a device that could be stored in the home… but when you drive off, it looses the connection. Go to your phone Settings and search for something in the Music settings it might be referred to as Shake to Shuffle. If you did, this website would be able to verify the version your vehicle needs. I wonder if it is more of a phone issue. Having to drive back home on the 405 Fwy for 1.